Return Policy

Return Policy

You have the right to return the products you bought, without charge and without being obliged to explain the reason you wish to return the products, within 10 running days from the day you‘ve received the products. In this case, you will only be charged for the direct cost of the returned products.

Returned products will only be acceptable, if the products you wish to return are in the same excellent condition as you received them, i.e. without being unsealed or without their package being opened. Along with the returned products you must also include the receipt for retail and/ or the invoice.

To avoid any discomfort, you should check carefully, on the arrival of your order, the condition of the products you’ve purchased and whether the package is intact, in order to detect any obvious defects (e.g. broken merchandise, wrong articles etc).

If you wish to return purchased items send an e-mail within 24 hours from the receipt of the goods. E-mail address is info@caseland.gr .

In case you return the purchased items, depending on the means you bought or returned them, we will refund you your money within 30 days from the date we receive the items.

We strongly suggest that you call (telephone number: 6973 841 811) or e-mail us

(e-mail: info@caseland.gr ) before returning the products.